Privacy Policy
1. WE ARE COMMITED TO YOUR PRIVACY
Subtletee and Subtletee.store (Subtletee/we/us/ours) is committed to protecting you and the privacy of personal information provided to us. We comply with the relevant Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
The purpose of this policy is to explain:
(a) the kinds of information that we may collect about you and how that information is held;
(b) the purposes for which we collect, hold, use and disclose personal information;
(c) how you can access your personal information and seek to correct such information; and
(d) what you can do if you have a complaint about a breach of your privacy.
We may need to update this policy from time to time as legislation changes.
2. DEFINITIONS
In this policy, personal information means information about an individual person:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
3. WHAT KIND OF PERSONAL INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT?
Type of information we collect
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We are in the business of selling apparel and merchandise via our online store www.subtletee.store .
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The kind of information we collect from you is required purely to deliver the best products with the most efficient delivery service. In other words, the best online shopping experience possible. Naturally, we’d like to form an ongoing relationship with our customers, so we will also invite you to join us as a subscriber and communicate with you for as long or as short as you wish.
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We only collect information which enables us to carry out our transactions and activities, such as your contact details (for example, your name, address, phone number, e-mail address), credit/debit card payment method details.
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How we collect your information
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We will usually collect your personal information directly from you - through your use of our web site, our services, social media and your participation in any competitions we offer.
4. WHAT DO WE USE OR DISCLOSE YOUR PERSONAL INFORMATION FOR?
Use of information
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We will only use your personal information for the purpose for which we collected it (primary purpose) which is the online sales process or other commercial interaction.
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Disclosure of information
We will confine the disclosure of your personal information to the primary purpose for which that information has been collected, or for a related secondary purpose. This includes when disclosure is necessary to provide services to you, assist us in running our organisation, or for legal reasons.
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We may provide your information to:
(a) third parties contracted to provide services to us, such as manufacturers, delivery providers and email marketing organisations;
(b) any other person or organisation if it is otherwise permitted or required by the Privacy Act or any other law or you authorise us to do so.
5. DIRECT MARKETING & SOCIAL MEDIA
When we have your consent, we will use your personal information to offer you our direct marketing services.
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When you register with us you will be given the option to opt-out of subscribing to our regular updates and email alerts for new products, special offers, contests, and promotions. Such alerts may include marketing information about clothing, shoes, and accessories offered by us, or new offshoots of the subtletee organisation.
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Any marketing communications you subscribe to will only be sent by us. At all times, we will offer you the opportunity to unsubscribe from any service or update. Any emails we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular email communication in future.
6. INFORMATION STORAGE AND SECURITY
Storage
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All your personal information is stored securely by us or third party information storage providers, Your information may be processed by staff fulfilling your order, processing your payment and providing support services. By submitting your personal information to us, you agree to this transfer, storing and processing.
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Security
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All sensitive data is encrypted and transferred to and from your computer when making an online transaction via our website. This enables you to have the most secure shopping experience possible..
We strive to ensure the security, integrity and privacy of personal information, and will take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We review and update (where necessary) our security measures in accordance with current technologies.
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We do not store your credit card details on our database. These are destroyed after a transaction is complete. We do retain details of your transaction history.
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Although we will endeavour to protect your personal information, we are unable to guarantee that any information you transmit to us over the internet is 100% secure. Any information you transmit to us over the internet is transmitted at your own risk.
7. USE OF COOKIES, GOOGLE ANALYTICS & SOCIAL MEDIA
A 'cookie' is a small data file placed on your machine or device which lets us identify and interact more effectively with your computer. Cookies do not identify individual users, but they do identify your web requests, ISP (which can be used to locate your general location), browser type, browser language and the date and time of your request.
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Our website uses cookies to provide a better browsing experience. If you prefer not to have cookies collected, you can disable this option in your browser settings.
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We may use products such as Google Analytics to analyse the audience statistics of our website to improve our content. The information collected includes your IP and referring website address, browser type and version, device type, time zone setting, browser plug-in type and version, domain name, operating system and platform, website access times, information about your visit, such as the pages you accessed, page response times, download errors and page interaction information.
We may collect your personal information when you post content on our social media pages. We use that information for purposes of marketing and enhancing our services.
8. LINKS TO OTHER SITES
We may provide links to third party websites. These linked sites may not be under our control and we are not responsible for the content or privacy practices employed by those websites. Before disclosing your personal information on any other website, we recommend that you carefully read the terms and conditions of use and privacy statement available on the relevant website.
9. ACCESS TO PERSONAL INFORMATION
You have a right to access your personal information which we hold about you. If you make a request to access your personal information, we will ask you to verify your identity and specify the information you require.
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You can also request an amendment to any of your personal information if you consider that it contains inaccurate information.
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If you have any issues in relation to your privacy, email us at info@subtletee.store
10. COMPLAINTS
If you have a complaint about our information handling practices or consider we have breached your privacy, you can lodge a complaint with:
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(a) info@subtletee.store
(b) the Office of Australian Information Commissioner.